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What is Quality Management?

As a general rule, quality management is a way to make sure only good products make it to customers. No matter the process or methods, any form of quality management has the same goal. Keep a product in house until it is properly finished, so that customers only get the best. In Scrum, quality management can be broken down to 3 main phases. These phases are planning, control, and assurance.

Quality Planning

The key part of quality planning is communication. It is vital to make sure all team members are on board with whatever quality management system an organization uses. As a Scrum team becomes more familiar with quality management, they follow it more easily. This gives more time for new development and testing, and less time making sure everyone has done their respective jobs.

With quality planning, continuous integration is vital for software development. The idea of continuous integration is that a software is always ready to be released. New changes are committed to the main body of code only when they are confirmed working. This means that an organization doesn’t have to coordinate with everyone to make sure every bit of code works individually. It is expected that everything works, and can produce working software upon request. Features in development are not included in these releases, but will be when they are finished and committed.

Recommended Further Reading

The following materials may assist you in order to get the most out of this course:

Section 2: Using the Agile Manifesto to Deliver Change

Section 3: The 12 Agile Principles

Section 4: The Agile Fundamentals

Section 5: The Declaration of Interdependence

Section 6: Agile Development Frameworks

Section 7: Introduction to Scrum

Section 8: Scrum Projects

Section 9: Scrum Project Roles

Section 10: Meet the Scrum Team

Section 11: Building the Scrum Team

Section 12: Scrum in Projects, Programs & Portfolios

Section 13: How to Manage an Agile Project

Section 14: Leadership Styles

Section 15: The Agile Project Life-cycle

Section 16: Business Justification with Agile

Section 17: Calculating the Benefits With Agile

Section 18: Quality in Agile

Section 19: Acceptance Criteria and the Prioritised Product Backlog

Section 20: Quality Management in Scrum

Section 21: Change in Scrum

Section 22: Integrating Change in Scrum

Section 23: Managing Change in Scrum

Section 24: Risk in Scrum

Section 25: Risk Assessment Techniques

Section 26: Initiating an Agile Project

Section 27: Forming the Scrum Team

Section 28: Epics and Personas

Section 29: Creating the Prioritised Product Backlog

Section 30: Conduct Release Planning

Section 31: The Project Business Case

Section 32: Planning in Scrum

Section 33: Scrum Boards

Section 34: Sprint Planning

Section 35: User Stories

Section 36: User Stories and Tasks

Section 37: The Sprint Backlog

Section 38: Implementation of Scrum

Section 39: The Daily Scrum

Section 40: The Product Backlog

Section 41: Scrum Charts

Section 42: Review and Retrospective

Section 43: Scrum of Scrums

Section 44: Validating a Sprint

Section 45: Retrospective Sprint

Section 46: Releasing the Product

Section 47: Project Retrospective

Section 48: The Communication Plan

Section 49: Formal Business Sign-off

Section 50: Scaling Scrum

Section 51: Stakeholders

Section 52: Programs and Portfolios

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